Up-skilling retail employees can be exhausting and a waste of other employees' time. Utilizing a learning management system can simplify the up-skilling process and provide your employees with new or developed skills, which will add value to your organization.

This article will highlight the benefits of utilizing learning management software when up-skilling your retail team.

What is Up-Skilling?

Up-skilling is the process of building on one's prior skillset. Refining an employee's soft, hard, and technological competencies will help them do their job better. For example, let’s say you own an eco-friendly retail store, and you want to educate your sales associate on the sustainable practices and steps of your company's supply chain. In teaching these practices, you are up-skilling your sales associates by building upon their knowledge, which will help sell more products. Up-skilling is simple when integrating learning management software to educate your team.

 

Why Should you Up-Skill Your Retail Employees with Learning Management Software?

 Build personalized learning courses:

Up-skilling is the process of building on one's prior skillset. Refining an employee's soft, hard, and technological competencies will help them do their job better. For example, let’s say you own an eco-friendly retail store, and you want to educate your sales associate on the sustainable practices and steps of your company's supply chain. In teaching these practices, you are up-skilling your sales associates by building upon their knowledge, which will help sell more products. Up-skilling is simple when integrating learning management software to educate your team.

Course libraries:

Many LMS have course libraries, which give you the option to use pre-made courses that have already been designed to build specific skills. This will save time and not require the person generating the course to be creative or good at teaching.

Social learning:

Many LMS are designed with social learning in mind. Employee retention increases through collaboration which can be facilitated through tools like discussion forums and chat functions. You can also attend live online classes and communicate with instructors through chat options available on your LMS eLearning platform.

Up-Skilling Recommendations

• After your retail employee finishes learning or building a skill, give them tasks to put those skills into action. The more your employee's practice, the better those skills will develop.
  
  
• Try and show the employee how the concepts they’re learning apply to their job. This  can be done in many work-related scenarios. You can also use more advanced/skilled  employees as examples and demonstrate how they use those skills.
  
  
• Always get feedback from your employees and communicate their progress and  praise their new abilities. This will make them proud to learn and confident to use their skills. Always try to give your employees as much support as possible, so they feel valued in your organization.
  

Wrap Up

Up-skilling your team members can be a stressful process. However, up-skilling is needed to develop your team's skills and continuously improve. Try to provide as much support and feedback when up-skilling your retail team. As well, avoid assuming that your employees learn in the same ways.

No matter the size of your retail organization, learning management software will enhance and streamline up-skilling. LMS can serve and track courses that include PowerPoint, PDF and Word documents, surveys, quizzes, video content, SCORM content and other learning simulations.